Orders received by 4pm will ship the same day if the item is marked as in stock. (Mon- Fri) During busy periods there maybe a slight delay.
We also ship worldwide - shipping will be calculated at the checkout. - All duty and customs charges are the responsibility of the customer
Trade Customers - shipping will be charged at cost
If you are not absolutely happy with your purchase you have 30 days to return the item(s) back to us for an exchange or store credit.
3 Easy Steps
Step 1 | Submit a return request (RMA) click here Step 2 | Follow the shipping instructions that will be emailed to you. Step 3 | Your return will be processed within 3 business days of being returned to the Downunder Pilot Shop.
WHAT can be returned? All your products are returnable, except for the usual exceptions, DVD's, underwear, software, all Jeppesen electronic and paper chart products and any product marked as Special Order.