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En todo el mundo : calculado al finalizar la compra. -Los derechos y cargos aduaneros son responsabilidad del cliente.
Utilizamos NZ Post, Toll Couriers, NZ Couriers y DHL para envíos internacionales.
Pedidos recibidos hasta las 15 h.para artículos en stock se enviará el mismo día* (lunes a viernes)
*Durante periodos de mucha actividad como el Black Friday puede haber un retraso de uno o dos días.
*Siempre hacemos todo lo humanamente posible para enviar tu pedido el mismo día. Ocasionalmente, debido a factores fuera de nuestro control, su pedido puede enviarse al día siguiente.
Elija con cuidado ya que no ofrecemos reembolsos por artículos devueltos. Si no está absolutamente satisfecho con su compra o ha pedido la talla incorrecta, tiene 30 días para devolvernos los artículos y obtener un crédito en la tienda o un cambio.
Si tiene alguna pregunta sobre nuestros productos, no dude en ponerse en contacto con nuestro equipo de ventas antes de realizar su pedido.
Cumplimos con la Ley de Garantías del Consumidor para artículos defectuosos.
Siga estos sencillos pasos:
1. Siga el siguiente enlace para acceder al "Portal de devoluciones"
a. Ingrese la dirección de correo electrónico utilizada para realizar su pedido, haga clic en Continuar.
b. Abra el correo electrónico que le enviamos y copie el código de verificación de seis dígitos incluido en el correo electrónico.
C. Regrese al portal de devoluciones, ingrese el código de verificación.
2 . Haga clic en el pedido para el que desea enviar la devolución.
3. Seleccione el artículo que desea devolver.
4. Seleccione un motivo y agregue una nota si es necesario.
5. Haga clic en "Solicitar devolución".
Si se aprueba su solicitud de devolución, recibirá un correo electrónico con instrucciones de envío. Después de devolver el producto, recibirá un crédito de la tienda en forma de "vale de regalo" que podrá utilizar en línea o en la tienda para otra compra.
Los artículos querían ser devueltos para aprovechar una promoción.
Ropa interior
Artículos en liquidación
**También nos reservamos el derecho de no aceptar devoluciones de " Compras al por mayor ", especialmente si se han adquirido específicamente para usted (al por mayor significa 2 o más del mismo artículo)
Consulte nuestros términos y condiciones para obtener más información sobre devoluciones.
