All brands sold by Pilot Shop are covered against defects in materials and workmanship under normal use for 12 months from the date of purchase. Some manufacturers offer extended warranties of up to 7 years — see brand details below.
For any warranty or repair enquiry not listed here, please contact us directly.
BOSE
Warranty: 5 years
Contact Bose directly for warranty claims and return instructions.
Bose Service Centre New Zealand
Phone: 09 298 1373
Website: www.bose.co.nz
Note: Replacement parts are no longer available for the Bose X Headset. Contact Bose directly — they will assess and, where possible, repair the unit.
CITIZEN
Warranty: 5 years
All warranty and repair information is available directly from Citizen:
www.citizenwatches.com.au/warranty
DAVID CLARK
Warranty: 5 years
Please contact us to initiate a warranty claim or repair.
GARMIN
Warranty: 12 months
Aviation watches and GPS units — please contact us directly.
For all other Garmin products, contact Garmin Technical Support to obtain an RMA number before returning your unit.
Phone: 0800 427 651
Support & troubleshooter: support.garmin.com/en-NZ
GME
Warranty: 12 months to 7 years (varies by product)
Contact GME directly to make a claim:
Unit A, 11 Echelon Place, East Tamaki, Auckland 2013
Phone: (09) 274 0955
Email: nzbranch@gme.net.au
ICOM
Warranty: 1–5 years (varies by model)
Please contact us to obtain an RMA number before returning any Icom product.
All other brands — please contact us directly.