Popular Searches: All our brands are covered against defects in material and workmanship under normal use and conditions for the period of 12 months from the date of purchase.
Some manufacturers offer an extended warranty up to 5 years.
Please follow these instructions for the brand you are having problems with.
Select the brand
BOSE
CITIZEN
DAVID CLARK
GARMIN
GME
ICOM
MICRO SCOOTERS
SUUNTO
Please contact us for all other brands
BOSE
All Bose headsets are cover by a 5 year warrantyPlease contact Bose directly for warranty and return instructions.
BOSE Australia
T. 1800-061-046
Website www.bose.com.au
BOSE Service Centre New Zealand
T. 09 298 1373
Website www.bose.co.nz
Repairing and parts for the Bose X
Replacement parts are no longer available for the Bose X Headset.
If you have a problem with your Bose X Headset please contact Bose, they will offer to service and if possible fix the headset.
CITIZEN
Citizen watches are covered by a 5 year warranty.
All the information required for warranties and repairs is here:
DAVID CLARK
David Clark Headsets are covered by a 5 Year Warranty
Please contact the autherised repair centre in your area.
AUSTRALIA
Pacific Avionics Pty. Ltd.
Bankstown Airport, NSW
T. 61-297-911-137
NEW ZEALAND
Contact us.
GARMIN
12 Month Warranty
Garmin products are covered against defects in material and workmanship under normal use and conditions for the period of 12 months from the date of purchase.
The product will need to be returned to GARMIN to be repaired or replaced.
You will need to Contact Garmin Technical Support to receive an RMA number.
AUSTRALIA: 1 800 235 822
NEW ZEALAND: 0800 427 651
If you are having technical problems with your unit try the troubleshooter first:
https://support.garmin.com/en-NZ/
GME
GME products are coverd by a 12 month to 7 year warranty depending on the product.
To make a claim please contact GME directly
AUSTRALIA
17 Gibbon Road
Winston Hills, NSW 2153
Phone: 1300 463 463
Email: techsupport@gme.net.au
NEW ZEALAND
Unit A, 11 Echelon Place
East Tamaki, Auckland, 2013
Phone: (09) 274 0955
Email: nzbranch@gme.net.au
ICOM
Icom covers it's radios from 1-5 years depending on the model.
NEW ZEALAND
Contact us for an RMA
AUSTRALIA
Unit 1 103 Garden Road
CLAYTON 3168 VIC
Email Us:sales@icom.net.au
Telephone: 03 9549 7500
Web: http://www.icom.net.au/warranty.html
MICRO SCOOTERS
Micro products are guaranteed against manufacturing faults for two years from the date of purchase.
Select the appropriate link for your location
New Zealand:
https://www.microscooters.co.nz/warranty
Australia
https://www.microscooters.com.au/warranty
SUUNTO
The Warranty Period is 2 years for watches
The Warranty Period is 1 year for accessories
Contact the Suunto Support Centre on 09 887 5223
If the issue is not able to be resolved over the phone the watch will need to go to the Suunto Service Centre:
Sport Computer Services
Dive Centre Building
97 Wairau Road, Wairau Valley, Auckland
T. 09 444 7698
Important Information:
Have you tried updating the software on your watch? this will fix numerous problems.
If the battery is the problem please check the type. Suunto recommends Maxell batteries. Many generic batteries have a voltage lower than advertised, and are not strong enough to power Suunto products, and can impact performance.
